Our warehouse is located in the USA. We ship all products from there.

PayPal is used as the payment provider. Please note PayPal's terms and conditions and privacy policy: www.paypal.com

USA:
Order value up to $99.99 = $4.99
Order value from $100 or more = free shipping

All other countries:
Order value up to $99.99 = $9.99.
Order value from $100 or more = free shipping.

Note: We currently only ship within the USA and Canada.

Every product ordered from GIRLBOZ is specially made, filled and packaged. This means that every order is individual and cannot be refunded. Digital products are also excluded from refunds.

The only exceptions to our No Refund Policy include:
Defective or Damaged physcial Items: In the case of items that are received defective or damaged, please report this within 5 day of receiving the item. In such cases, a replacement may be provided at the discretion of GIRLBOZ.

Wrong Item Sent: If you receive an item different from the one you ordered, please notify our Customer Service within 5 days for a possible refund or exchange.

Incomplete Service: If a purchased service is not fully delivered or does not meet the predefined criteria as advertised, a partial or full refund may be considered.

Expired Products: Receiving a product in an expired condition warrants a report to our Customer Service within 5 days for potential refund or replacement.

In case of product damage, please send us a photo. Everything else will be handled by our refund department.

If your shipment is damaged, please send us a photo. Everything else will be handled by our refund department.

In case of an incomplete shipment, please send us a copy of the delivery note. Everything else will be handled by our refund department.

In such a case, we will clarify the incident with the respective shipping service provider. If the shipment cannot be found, you will receive a full refund.